Shipping Policy

Last Updated: 18 June 2026

At P&B London, we are committed to delivering your order quickly and securely. Please read our shipping policy below for details on order processing, delivery times, and shipping information.

Order Processing

• Orders are processed within 1 business day after payment has been successfully received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

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Delivery Time

We aim to deliver all orders within:

Estimated Delivery: 2–3 Business Days

Please note that delivery times are estimates and may vary during busy periods, public holidays, or due to circumstances beyond our control.

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Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

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Order Tracking

Once your order has been shipped, you will receive an email containing your tracking details (if available), allowing you to monitor your delivery.

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Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to:

• Adverse weather conditions

• Courier service delays

• High order volumes

• Public holidays

• Other unforeseen circumstances

We appreciate your patience and understanding if delays occur.

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Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

P&B London is not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

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Lost or Damaged Parcels

If your order arrives damaged or you believe your parcel has been lost, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

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International Shipping

P&B London ships worldwide.

We are pleased to offer international shipping to customers around the world. Delivery times for all destinations are typically 10–14 business days, depending on the shipping address and any customs processing requirements.

If international shipping restrictions apply to a specific destination, we will notify you where possible.

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Contact Us

If you have any questions about your order or our shipping policy, please contact us:

P&B London

Email: info@pblondonstudio.co.uk

We aim to respond to all enquiries within 1–2 business days.